VNT Holdings Sdn Bhd - Business Process Outsourcing, Accounting, Bookkeeping, Corporate & Government Training and Business Consultancy

TRAINING DIRECTORY

Hospitality Training Courses for Senior Managers & Managers

Sales
	Upselling & Communication Skills for Frontliners
	Building a Super Sales Team
	Winning Customers thru negotiation, Suggestive Selling & Closing Sales

Customer Relationship & Services Management
	Customer Retention
	Service Skills for Room Division
	Complaints & Service Recovery for Hoteliers
	Turning Complaints to Business Opportunities
	World Class Customer Service - Front Office, Reservation
	Mastering Telemarketing for Reservation

Safety & Health
	First Aid & CPR For Hospitality
	Complete Occupational Safety Program
	Safety Committee Implementation
	HIRACR -Hazard Indentification, Risk Assessment & Risk Control
	Fire Fighting Program

Train The Trainers & Teambuilding
	Traing for Performance
	Managerial Leadership Bootcamp
	Mindset & Attitudinal Change Camp
	The Art & Science of Inspirational Leadership
	Conversational, Writing & Communication Skils
	Report Writing & Effective Presentation Skills
	Highly Effective Communication Skills for Hoteliers
	Effective Presentation Technique
	Conversational, Writing & Communication Skills
	English for Frontliners